Help and Contact

Account and Orders

Change my delivery address

Unfortunately, it is currently not possible to change your delivery address once your order has been placed. That said, we might be able to help you if your order has not progressed to our warehouse yet - please contact us by e-mail: [email protected] 

Change my email address

Unfortunately, it is currently not possible to change your email address once your order has been placed. That said, we might be able to help you if your order has not progressed to our warehouse yet -please contact us by e-mail: [email protected] 

Change my phone number

Unfortunately, it is currently not possible to change your phone number once your order has been placed. That said, we might be able to help you if your order has not progressed to our warehouse yet - please contact us by e-mail: [email protected] 

Shipping and Delivery

Delivery time?

Too see shipping time estimates please continue to the shopping cart. If you have already placed an order you can see your order progress on My order page or track the order directly on the Track your order page

Return and Refunds

How do I return my order?

Wish to return something to us? Click here. 

How much time do I have to return my item(s)?

Why not have the right to return your items for a loong time? We ask ourselves the same questions and decided to EXTEND your return rights. We offer 365 days right of return! You can return your products up to 1 year after you receive your package.
 

Can I exchange an item?

You can easily return your item(s) to us and exchange a new color or size. Click here.

Can I return any items?

No. It is not everything you order that can be returned. You can't return services or any other items that you have asked us to perform service(s) on or modify in any way nor customization in any to your needs. Read more in Clause 5.B of our Return terms and conditions.