Before you create a complaint case
Problems with the steering gear in 95% of cases are due to the compression system being tightened too much, or not tightened at all.
Not covered by your right of complaint!
The right of complaint does not cover products that are not set up correctly. For scooters, it is expected that the practitioner has knowledge of settings of certain elements.
| 1 | 2 |
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| 1) You need to loosen the screws on the clamp | 2) Lift the bar/handlebar and set it aside |
| 3 | 4 |
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| 3) In most cases, loosen the screw that goes into the front fork. The screw must be loosened precisely so that the front fork can rotate freely without rubbing sounds, but tight enough so that there is no play. | 4) Replace the bar and tighten the screws in the clamp |
Are you still having problems with the steering?
Then you are welcome to create a complaint with us.
You can create a complaint after you have checked the checkbox below:
I HAVE tried to loosen and / or tighten the compression system.
Start your Complaint